Andrea W Jans

Andrea W Jans

Vancouver, Washington 98686

Summary

andrea.jans.org

andreaw@jans.org

awjans

andreawjans

Software engineer and IT leader with 30+ years of experience building and optimizing systems across industries. Combines deep technical expertise in full-stack development, databases, and infrastructure with a proven track record of leading teams and delivering measurable business impact — including $200K+ in annual savings at American Electric Company. Completed a B.S. in Computer Science at UH Mānoa, with published research in AI-assisted software effort estimation and an NSF fellowship in data engineering.

 
  • Full-Stack Development
  • Systems Architecture
  • AI/ML Research
  • Cybersecurity (CMMC/NIST)
  • Team Leadership & Development
  • Program Management
  • Technical Infrastructure
  • Project Management
  • Change Management
  • Stakeholder Management
  • Data Privacy
  • Cross-functional Collaboration

Career Highlights

  • Led CMMC and NIST compliance training at American Electric Company, reducing security risk exposure across 4 locations and 190 users.
  • Published peer-reviewed research on AI-assisted software effort estimation in UH Mānoa's undergraduate research journal.
  • Delivered $310K+ in cost savings at American Electric Company through cloud migration, in-house IT transition, and licensing optimization.
  • Reduced deployment time by 90% at Viewpoint Construction Software by building custom tooling to capture and replay customizations.

Interests

Automation , Machine Learning , Artificial Intelligence , Internationalization , System Administration

Skills

Languages: C, C++, C#, Java, Python, JavaScript, TypeScript, PowerShell, Bash, PHP, HTML, CSS, XML, XSLT, SQL, T-SQL, PL/SQL

Frameworks: Node.js, React.js, BootStrap, jQuery, Laravel, Haystack AI

Databases: MS SQL Server, Oracle RDBMS, Oracle MySQL, PostgreSQL, MongoDB

Toolsets: Visual Studio, IntelliJ IDEA, VS Code, git/GitHub, make

Operating Systems: Windows, MacOS, Linux, Unix

Work

Research Assistant/Grader

University of Hawaiʻi at Mānoa | Honolulu, HI
August 2025 to January 2026

Supported faculty research in AI and software engineering while serving as grader for BUS 619.

  • Built Python programs leveraging LLM and RAG toolchains to empirically test research hypotheses.
  • Evaluated student work across homework, quizzes, and exams, providing detailed feedback to support learning outcomes.

Teaching Assistant

University of Hawaiʻi at Mānoa | Honolulu, HI
August 2025 to December 2025

Led weekly ICS 101 lab sections, developed original instructional materials, and supported student learning through office hours and grading.

  • Designed and delivered lab curriculum for ICS 101, translating course concepts into hands-on exercises for introductory CS students.
  • Provided individualized and group support during office hours, helping students with concepts and assignments.

Director, Information Technology

American Electric Company, LLC | Mililani, HI
June 2016 to January 2025

Delivered end-user technical support and server administration through effective communication, relationship-building, and problem-solving skills. Led IT department with up to 3 direct reports managing activities for 190 users. Controlled $6M budget, created and managed processes, and maintained compliance efforts. Executed identity and access management, IT strategy, and customer service functions for teams across 4 locations.

  • Cut capital expenditures by $100K through cloud server migration, reduced licensing costs by $10K annually by adopting Microsoft 365, and lowered monthly telecom expenses by $500.
  • Drove $200K in annual savings by transitioning third-party technical support provider to in-house function.
  • Strengthened cybersecurity and IT processes with new security controls, including VPN tunnels, new password policies to control password requirements, and technologies to improve email and cloud storage reliability.

Database Specialist

Viewpoint Construction Software | Portland, OR
February 2014 to May 2016

Conceptualized innovative, custom solutions after engaging clients to understand pain points, business needs, and technical requirements. Leveraged practical communication skills to understand needs, deploy customizations, and guide customers through implementation. Recommended budget management and continuous improvement projects to boost productivity and cost savings.

  • Reduced time to deploy by 90% by writing tools to capture customizations.
  • Developed materials and trained specialists in tools to ensure consistency and data integrity.
  • Improved customer satisfaction by 80% by implementing new processes to improve customer service and support.

Senior Software Engineer

Communications Test Design, Inc. | Fairview, OR
October 2012 to February 2014

Created software to automate warehouse processes.

  • Reduced time to pick and put by a factor of 10 by improving performance of SQL queries.

Senior Software Engineer

Vector Software Corporation | Vancouver, WA
August 2010 to September 2012

Maintained Extract-Transform-Load (ETL) processes and critical business reports.

  • Created a library of C# Attribute Classes to automate reading from a database into objects.

Senior Software Engineer

Northwest EIS OLAP | Vancouver, WA
March 2010 to June 2010

Created macros to extract, transform, and load data using MS Excel.

  • Improved performance of Visual Basic for Applications (VBA) macros.
  • Tuned SQL queries to further enhance performance.

Senior Software Engineer

PrivacyHarbor Inc | Vancouver, WA
November 2009 to February 2010

Optimized backend code to enhance performance.

  • Reduced time to load email by 80% by caching static data and improving query performance.

Senior Software Engineer

Vector Software Corporation | Vancouver, WA
November 2007 to July 2008

Brought in to research, document, and solve performance issues with Extract-Transform-Load (ETL) processes and critical business reports.

  • Reduced time to extract, transform, and load data from overnight to under an hour.
  • Decreased time to generate reports by 90% by optimizing SQL queries.

Senior Software Engineer

US Digital | Vancouver, WA
January 2007 to October 2007

Created software to automate business processes.

  • Created COM plugin for FoxPro to process credit cards over encrypted internet connection.
  • Managed selection of Enterprise Resource Planning (ERP) system to replace legacy system.

Director, Software Engineering

Engenex Technologies, LLC | Bellevue, WA
October 2004 to December 2006

Ensured the successful delivery of client projects. Administered corporate network and servers, maintaining a secure and efficient IT infrastructure. Supported developers with innovative problem-solving, streamlining workflows, and implementing continuous integration.

  • Mentored and guided a team of 12 software engineers, fostering professional growth and technical excellence.
  • Proactively identified and addressed project challenges, ensuring smooth execution and client satisfaction.
  • Used continuous integration and unit/system testing to streamline build process and deliver the project early.

Senior Software Engineer

Excell Data | Redmond, WA
May 2004 to September 2004

Senior Software Engineer

SBI.Razorfish | Seattle, WA
January 2003 to April 2004

Technical Project Manager

Luminant Worldwide | Seattle, WA
October 2001 to January 2003

Software Engineering Manager

Vanteon | Redmond, WA
September 2000 to September 2001

Senior Software Engineer

ELF Technologies Inc | Mercer Island, WA
May 2000 to September 2000

Senior Software Engineer

HK Systems | Seattle, WA
June 1995 to April 2000

Software Engineer

Cara Corporation | Phoenix, AZ
March 1995 to May 1995

Software Engineer

Maxim Group | Detroit, MI
September 1994 to February 1995

Junior Software Engineer

Rankin Technology Group | Phoenix, AZ
April 1993 to September 1994

Education

University of Hawaiʻi at Mānoa

B.S., Computer Science
August 2023 to December 2025

Awards

W. Wesley and Hiromi Peterson Student Support Endowment, University of Hawaiʻi at Mānoa

Encouraging and recognizing excellence in research and/or scholarship.

05/2025

DESCARTES Fellowship, University of Hawaiʻi at Mānoa, NSF STEM Research and Traineeship Grant

Data in Engineering and Society: Converging Applications, Research, and Training Enhancements for Students.

04/2024

Transfer Merit Scholarship, University of Hawaiʻi at Mānoa

Scholarships awarded to incoming transfer students that show exceptional merit.

03/2023

Dean's List, Leeward Community College

Awarded for academic excellence.

06/2023

Phi Theta Kappa, Phi Theta Kappa

Awarded for academic excellence.

02/2023